Privacy Policy — Serv’N Earn

Last updated: 22 September 2026

About this policy. Serv’N Earn ("the App") is a cooking game published by Xinome ("we", "us", "Xinome") for Android devices, available on Google Play. This policy explains what data the App involves, how Google's advertising technology handles data, and how to reach us. Questions: support@xinome.com.

In short

• We do not create accounts and we do not collect personal information from anyone, including children.
• No data is sent to our servers; we operate no servers for this App.
• Ads are served by Google AdMob (details below).
• In-app purchases are processed by Google Play; we never see payment details.
• Everything the App stores (progress, coins, settings, the age-range answer) stays on the device and is removed when you uninstall the App.

What we store on your device

• Game profile: your progress, coins, unlocks, and settings are kept in a local file on your device. They never leave the device.
• Age-range answer: at first launch the App asks which age range applies — "under 13", "13 to 17", or "18 and over". The answer is stored only on your device and is used only to adjust how ad requests are labeled. It is a broad range, not an exact age, it is not personal information, and it is never transmitted to anyone.
• We do not collect names, email addresses, locations, contacts, photos, or any other personal information from anyone, including children.

Advertising

• The App shows ads through Google AdMob (Google Mobile Ads SDK). Two formats: (1) optional rewarded video — shown only when the player chooses to watch it, clearly labeled as an ad; and (2) interstitial ads at the end of a level.
• For children (under 13) and for players whose age we do not know: ad requests are flagged as child-directed, limited to "G" (all ages) content, are non-personalized, and the advertising ID is not collected for these requests.
• For players 13 to 17: ad requests are limited to teen-rated content, are non-personalized, and the advertising ID is not collected (minor-flagged).
• For players 18 and over: Google may serve ads following its standard ad practices, which may include personalization using device identifiers, under Google's own privacy policy (google.com/policies/privacy). In the European Economic Area, the UK and Switzerland, personalized ads are only served if the player consents via our in-app consent prompt, which can be modified at any time in Settings.
• We do not choose the ads shown; ad content is controlled by Google and its partners. You can manage personalized ads in your Google account at adssettings.google.com.

Where your data is processed, and how long we keep it

• We operate no servers and hold no personal information about you. There is nothing for us to retain, transfer or delete, because we never receive it.
• Everything the App stores stays on your device, and is removed when you uninstall the App.
• Advertising and purchases are handled by Google, which may process data outside your country, including in the United States, under its own legal safeguards (google.com/policies/privacy).
• We keep no records of you. There is no account, no profile and no database on our side.

In-app purchases

• The App offers optional coin packs, purchased through Google Play. Purchases are processed by Google; we do not collect, store, or see any payment information (card details, billing address, or similar).
• Purchases are tied to the player's Google Play account. If a purchase needs help, email support@xinome.com.

Children

• The App is designed for a mixed audience of ages 6 and up, and genuinely includes children.
• We do not knowingly collect personal information from children — or from anyone. The age-range question does not collect personal information.
• Because no personal information is collected or stored off the device, there is nothing for us to delete on request: uninstalling the App removes all of its data from the device.
• If you are a parent or guardian and have questions, contact us at support@xinome.com.

Your rights and how to contact us

• For any question about this policy, about data, or about the App, email support@xinome.com.
• If you are in the European Union, the United Kingdom, Canada (including Quebec), or anywhere else with privacy rights, you may contact us at that address for any request (access, correction, deletion). Because we do not store personal information, uninstalling the App already removes everything it holds.
• Legal bases (European Union and the United Kingdom). We do not process personal information ourselves; the processing connected to the App is carried out by Google, for advertising and for purchases. To the extent any processing is attributed to us, we rely on your consent for personalized advertising, and on our legitimate interest in displaying advertising that keeps the App free to play.
• Withdrawing consent, and complaints. Where we rely on your consent, you can withdraw it at any time using "AD PRIVACY CHOICES" in the App's settings (the game interface is in English), or through your Google ad settings at adssettings.google.com. You also have the right to lodge a complaint with a data protection authority: in the country where you live, in Canada with the Office of the Privacy Commissioner of Canada, or in Quebec with the Commission d'accès à l'information du Québec.
• United States. If you live in a US state with privacy laws, you may contact us at support@xinome.com with any request. We do not sell personal information.
• About these web pages: this website does not set cookies and does not track its visitors.

Changes to this policy

• We may update this policy from time to time. The "Last updated" date at the top reflects the current version.

Contact

• Xinome, Montreal, Quebec, Canada
• Email: support@xinome.com